Do Not Ever Hire This Company I just had one of the most horrifying customer service experiences of my life and needed to share this to prevent the pain of any future customers of the LogoFrank, InnovatechLtd, LogoDeCreative and any of their other affiliated website de services.
Frank Stephenson De represents the strategic redirection of the talent and skills of one of the most renowned deers today, in the global scenario of innovation. All of these companies appear to be connected to one person - Amjad Hami.
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The four pillars of our de philosophy are Biomimicry, Innovation, Environment and Technology. The Innovatech Solutions Ltd. It is also the address for Fresno Universal Services, which is the only company with any real history - it's possible all of the other ones are just DBAs or are renting office space. I know their offer is attractive, but you probably won't ligo getting what they're offering.
Brand new: new logo and identity for properly by frank collective
After seeing the advertised '9. The 'compliance department' called sounded like same guy and proceeded to interrogate me about whether or not I had reviewed their Terms and Conditions.
He told me he would have to send the request to his 'compliance department' I think they might all be the same guy. I decided this didn't feel right and requested a refund. My guess is that they're taking client money and outsourcing the work to Fiverr for cheaper.
Trust me - this is not a company you want to be involved with. I firmly requested the refund, in full.
I should have listened to the wisdom of my grandfather: "If it sounds too good to be true, it usually is. I proceeded to get an earful from this salesman about how loto needed the money and we should work out something else instead of a refund - this whole conversation took about an hour.
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I continue to receive harassing phone calls. I pray anybody considering their services sees this post logo frank they fall into the same trap I did. The de philosophy emphasises the use of innovation through blending art with science, with the latest technology whilst taking care of our environment. The professionalism was just not there. I told him I'd need the mobile-responsive but was surprised it wasn't included - he pushed through a second payment without providing a new invoice or submitting verification and told me to verify with my credit card company.
This single office suite is also being listed on numerous other websites all ".
Finally, I lkgo if there was anything else we needed to speak about and he said no and proceeded to continue talking - I asked if he would be processing a refund and he said yes and continued talking - Finally I asked if I could hang up - the moment he said yes it was over. This entire experience occurred over a period of just a few hours. They are holding my refund hostage until I 'agree' to their terms.
I loggo him to process whatever they were going to process and he proceeded to continue giving me an earful, cutting me off and talking over me, even after I asked nicely multiple times. Shortly afterwards within an hourI went to Trustpilot to see the actual reviews and boy was I surprised to find out that the reviews were terrible at least for the web services and not even scored in the way described on the LogoFrank website.
Instead of processing my request, the operator told me I would have to speak with my salesman to discuss my order. As of now I still have not received a refund and am planning to dispute the charge with my credit card company. Worst customer service I've ever experienced.